Connections

All the latest news for residents

Customer Report 2025 Cover

29 Sept 2025

Working better together for our residents

We published our annual customer report on Monday 29 September, focusing on issues that directly impact the 130,000 of you who live in one of our homes and use our services.

Working better together for our residents
Policy And Procedure Nhg

21 Oct 2025

Consulting our residents on our policies – your help needed

Regulator Web

20 Oct 2025

Compliance update

Nhg Heating

06 Oct 2025

Heating and hot water repairs now visible in My Account

Oak Square 1

06 Oct 2025

Spending a wonderful summer with our residents

Damp and mould abstract image

30 Sept 2025

Damp and mould awareness event in Westminster

1706 Ecurban

29 Sept 2025

Urban Elephant Festival returns

FESTIVAL 09114

18 Sept 2025

Celebrating community at our estates

Home Ownership With Overlay Nhg

16 Sept 2025

Have you thought about shared ownership?

Tutors United Graduation2

12 Sept 2025

Our work with Tutors United

Winter Gardening Nhg

09 Sept 2025

What we’re doing to take care of your gardens in winter

International Youth Day 2

27 Aug 2025

Celebrating International Youth Day

Resident involvement graphic

26 Aug 2025

Thank you for your feedback

Notting Hill Genesis colleagues at a staff event.

26 Aug 2025

West London regional meeting - 24 September

Join Social Housing Resident Panel Nhg

20 Aug 2025

Join the Social Housing Resident Panel

Service Charge Graphic

19 Aug 2025

New and improved service charge section

Repairs Tools Nhg (1)

12 Aug 2025

New repairs contract promises big improvement for residents

Nhg Cladding

23 Jul 2025

The EWS1 process explained

Regional Resident Meeting BKH

08 Jul 2025

Shape our involvement and engagement programme

Banner showing an image of homes in London

02 Jul 2025

How we are performing

Self Service Repairs Thumbnail

02 Jul 2025

Empowering residents to self-serve some repairs

Vulnerable Banner Nhg

01 Jul 2025

Know our Customer – logging service adjustments on My Account

Smart Meter NHG

30 Jun 2025

How smart meters can help you reduce your energy costs

DSC00440

30 Jun 2025

Woodberry Down residents see their new homes for the first time

Winners from teh G15 ethnicity in housing awards

20 Jun 2025

Double success at G15 Ethnicity in Housing awards