Resident involvement logo

There are many ways you can get involved, such as attending open meetings, joining a resident scrutiny group, setting up Residents’ Associations, consultations and focus groups. You can choose the ways you want to be involved and how often.

Read more about how residents have recently got involved by reading our annual report below or contact us to find out more.

Upcoming opportunities to get involved:

  • Door entry system procurement tender - help us choose new maintenance contractors
  • New pest control contract arrangements - we are looking to provide a new pest control service by early 2025 and would like to hear your views of our proposals
  • Input on specifications and home standards, with particular attention to kitchen and bathroom spec

Register your interest to be kept informed of these and all other upcoming opportunities.

Ways to get involved

Resident Involvement Tour

Improve your community

From forming a Residents’ Association to taking part in an estate inspection or rating the quality of your cleaning and gardening contractors, or if you live in a street property, there are many ways in which you can give feedback and improve your community and neighbourhoods.
Resident Involvement Meeting 1

Join a group or forum

Currently there are a number of residents groups that meet to look at different service areas. Groups often meet three or four times a year face to face or online and have a fixed membership and chair.
Resident Scrutiny Panel

Take part in short consultations

Residents can also take part in one-off activities. This is a flexible opportunity for residents to have their say and help improve services without necessarily committing to attending regular meetings. Often this can be done remotely over email, by survey or for those without access to digital services, we can work with individuals to support them to get involved.
Resident Involvement Tour 2

Steer Resident Voices, oversight and governance

Support the resident voice by joining one of our oversight groups or one of our governance committees.

We are committed to work better together for our residents, providing safe warm and comfortable homes where they can live their lives well.

The benefits of getting involved

Some of the benefits of volunteering your time and getting involved include:

  • To meet new people and be part of a wider resident community
  • The opportunity to gain new skills and build experiences for your CV
  • To feel empowered
  • To gain further insights into Notting Hill Genesis
  • Access to our rewards and recognition policy including an opportunity to receive thank you vouchers to recognise your time and support with digital technology
  • Travel allowance and expenses (ie. carer costs) for certain meetings you attend
  • Access to training opportunities and events
  • Thank you events for residents who are regularly involved

Residents Annual Report

To see more details on what residents have achieved in 2023, take a look at our Residents Annual Report, produced with our Resident Voices Group.

Want to get involved?

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