Here's everything to help you get your problem sorted.
If you'd like to make any home alterations or improvements, you’ll need to get written permission from us before you start any work. Find out more about what you need to do.
If you live in a property that was built before 2000, asbestos may have been used in your building’s construction. In these cases, it's important to take extra precautions when doing work on your home.
Find out how you can appoint an authority of representation to contact Notting Hill Genesis on your behalf.
We have relationships with many contractors who provide services for maintaining our homes and supporting our residents. This code sets out our standards for partners when working within our homes and buildings.
Tips on managing condensation, guidance on cleaning, and our damp and mould policy.
Find out how to extend your lease.
Follow these emergency self-help steps if you discover frozen or burst pipes at your property.
