Looking after your home

Here's some useful advice on how to avoid problems in your home as well as handy tips on basic repairs, should something go wrong.

When you move in to your new home, we ensure the property meets our lettings standards so it's important to give your home some love and attention to help keep everything looking nice and working as it should.

For more information on any of the useful tips and tricks below, please contact your housing officer or property management officer via My Account.

Asbestos

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If you live in a property that was built before 2000, asbestos may have been used in your building’s construction. In these cases, it's important to take extra precautions when doing work on your ...
Condensation and mould

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Experts agree that with proper ventilation, insulation and heating, condensation can be avoided or reduced. Condensation is caused by warm, moist air hitting a cold surface. It is most noticeable in bathrooms and kitchens but it can also affect other rooms.
Flooding and leaking pipes

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Follow these emergency self-help steps if you discover frozen or burst pipes at your property. Frozen pipes If you find that a pipe has frozen you should turn off the water at the main stopcock...
Replacing a mains fuse

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You can replace a mains fuse yourself by following these instructions. To replace a mains fuse you will need: a torch a screwdriver with an insulated handle fuse wire or cartridge fuse of the...
Replacing a smoke alarm battery

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You can replace the battery in a smoke alarm yourself. The smoke alarm will beep automatically when the battery is low. When this happens, you need to change the nine-volt battery. How to change ...
Resetting a trip switch

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If your power goes out you can reset the 'trip' switch yourself, which may turn the power back on. Modern electric circuits are fitted with a circuit breaker fuse system. If a fault develops, a ...
Locks

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We provide at least a night latch for the door of tenants' homes. You may want to fit more locks on doors and windows for extra security. If you lose your door keys or get locked out of your home,...
Water safety

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What is Legionella and Legionnaires’ Disease? Legionella is a bacteria found in natural water sources. Legionella bacteria can enter a person’s lungs through the air, when they breathe in small wa...