About your tenancy agreement
When you signed your tenancy agreement, you entered into a legal contract with us. That contract includes a promise to pay your rent so that you have the right to remain in your home.
Why you must pay your rent in advance
- Paying your rent in advance is one of the most important promises you made in your tenancy agreement and you should make sure you understand exactly what it means.
- When you pay your rent, you must pay for the week or month ahead, not the week or month that has just passed.
- Your rent account must always be at £0.00 or in credit. If it is not, you will have breached your contract.
If you have a weekly tenancy, you can still pay monthly if that’s more convenient. But you must make sure that you are paying the whole month in advance and that your balance never dips below £0.00.