Here's everything to help you get your problem sorted.
If you'd like to make any home alterations or improvements, you’ll need to get written permission from us before you start any work. Find out more about what you need to do.
If you live in a property that was built before 2000, asbestos may have been used in your building’s construction. In these cases, it's important to take extra precautions when doing work on your home.
Find out how you can appoint an authority of representation to contact Notting Hill Genesis on your behalf.
Keeping our residents and buildings safe is our first priority as a responsible housing provider and we want to keep you updated on our approach to building and fire safety. For more information on building safety and EWS1 forms.
We have relationships with many contractors who provide services for maintaining our homes and supporting our residents. This code sets out our standards for partners when working within our homes and buildings.
Tips on managing condensation, guidance on cleaning, and our damp and mould policy.
Find out how to extend your lease.
