We want our residents to live in a safe, secure and comfortable environment, and we take reports of neighbour disputes, anti-social behaviour, domestic abuse and harassment seriously.
We also provide advice and support to our residents and work closely with local authorities, the police and other agencies to tackle any behaviour that's affecting the quality of life of our tenants.
Problems can arise when residents disturb one another, usually through making noise that their neighbours find unreasonable.
Anti-social behaviour, often referred to as ASB, can be any of a range of actions that cause nuisance or annoyance to another person.
Domestic violence is threatening or controlling behaviour, assault or abuse between partners or family members. Your partner has no right to beat, or verbally or sexually abuse you or your children.
We're committed to doing what we can to safeguard the well-being of children, young people and adults who work with our staff, benefit from our services and receive care from us.
Harassment is any deliberate act that interferes with the peace, comfort or safety of an individual or group because of their race, colour, religious belief, ethnic or national origin, their gender or sexuality, their disability, their age, appearance or other personal attributes.
In 2017 there were a record number of cases of identity theft with 300,000 cases being reported across the year. There are steps you can take to protect yourself.
There have been reports that some residents are being contacted by claims management companies, encouraging them to make claims for disrepair in their properties. As a result of signing up to these claims management agreements, residents are being left in considerable debt.