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Keep up to date

Read up on the latest about our services, finances, policies and more in our corporate and resident publications


Every year we produce an Annual Standards Report to allow our residents and customers to have their say on the service we provide. On this page you can also find the quarterly editions of our Resident newspaper, as well as guides, handbooks and key policies.

In addition, we produce and publish annual financial statements for our stakeholders, including shareholders, residents, employees, local authorities, regulators, suppliers and supporters in the communities where we work.


Annual Standards Report

Covid-19 risk assessments

Credit ratings

Environmental, social and governance reports

Equality, diversity and inclusion reports

Financial statements

Guides and handbooks

Our corporate strategy

Pay gap reports

Key policies

Resident newspapers

Residents' annual report

Value for money

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