User House Phone Letter Wrench Coins Home Float Card Debit Lock Dashboard Print Cog Calendar Alert Download Tick

We use cookies to give you the best experience on our website. By continuing on the site you are agreeing to their use. Find out more




Keep up to date

Read up on the latest about our services, finances, policies and more in our corporate and resident publications


Every year we produce an Annual Standards Report to allow our residents and customers to have their say on the service we provide. On this page you can also find the quarterly editions of our Resident newspaper, as well as guides, handbooks and key policies.

In addition, we produce and publish annual financial statements for our stakeholders, including shareholders, residents, employees, local authorities, regulators, suppliers and supporters in the communities where we work.


Annual Standards Report

Covid-19 risk assessments

Credit ratings

Financial statements

Guides and handbooks

Our corporate strategy

Pay gap reports

Key policies

Resident newspapers

Value for money