We’re Together with Tenants

We are now part of the National Housing Federation’s Together with Tenants charter, an initiative put in place to strengthen the relationship between housing associations and residents. Staff from Notting Hill Genesis also helped to develop the charter.

By adopting this charter, we have committed to listening to, valuing and acting upon the voices of our residents, while continuing to develop ways to further engage with you to help improve our services.

In addition, one of our residents is on the independent Tenant Advisory Panel which was set up to help develop this charter and ensure residents are at the centre of our services.

Whilst we are delighted to already deliver many of the points in the charter, we look forward to working with all residents to build on a culture of collaboration in shaping the services you use every day.

To find out more about Together with Tenants and our plans, contact the resident involvement team.