The Resident Voices Group would like to introduce their first Residents Annual Report. This report is a first of many for Notting Hill Genesis, created by our residents for our residents, and highlights the Resident Voices’ key focuses, challenges and successes over the past 12 months. These reports will be published at the beginning of each calendar year.
The Resident Voices Group was set up to act as a representative hub for residents, where experiences and feedback can be gathered, listened to and acted upon. Meeting quarterly, the group is made up of the chairs of our resident-led involvement groups, resident members of our group board and committees, and senior leadership staff.
Residents instigate service improvement projects based on the feedback they have received. For more information on what the group have been up to, you can check out their blogs page.
The Residents Annual Report highlights the benefits of collaborative working between residents and staff, showing us that we can improve services and homes most successfully when we work together. The Resident Voices Group would like to thank Colin Burns, a Notting Hill Genesis resident who kindly led on the design of this report.
If you have any questions about the report or would like to know more about the Resident Voices Group, we’d love to hear from you! Please get in touch at involvement@nhg.org.uk
Fancy getting involved and helping to make a difference? Take a look at our current opportunities and some examples of how these have made a difference.