Universal Credit research

Notting Hill Genesis is taking part in government research to help understand the impact of Universal Credit on rent arrears.

The Department of Work and Pensions (DWP) doesn’t hold information on rent arrears, so needs to work with landlords to conduct this research into the affects of the benefit change.

We have provided the DWP with depersonalised information about rent account balances for residents receiving Universal Credit so that the link between Universal Credit and rent arrears can be analysed.

The information provided is anonymous and processed in accordance with data protection legislation. The research is covered by the Notting Hill Genesis privacy
notice and will have no impact on individuals’ benefit claims.

We hope that by taking part in this research NHG will get a better understanding of how Universal Credit is impacting residents and what we can do to help.