New heating contractors appointed

Thank you to all of you who have helped us choose new heating contracts for domestic gas and electric heating, as well as for smaller communal heating systems.
The tendering process began last year and involved focus groups of residents and staff, who told us that they wanted reliable contractors who offer an efficient service for repairs, installations and inspections.

13 contractors were considered and the four that have been chosen are: Watret, Liberty Group, BSW Heating and Swale Heating.

The new contractors will work with us for five years initially with the potential for this to be extended to nine years.

They are due to start on 1 August but we have already begun the process to ensure a smooth handover.

We will write to you to confirm the date and let you know which contractor will be looking after which area. In the meantime, if you have any feedback or would like to attend the ‘meet the contractors’ events that we are arranging, please email

More information about the tendering process