If you need to make a claim, don’t put it off. Universal Credit won’t pay you for the time before you make your claim.
Not sure if you need to claim Universal Credit, or need help making your claim? Contact Citizens Advice which has a dedicated service to help you. Call free on 0800 144 8 444 or go to: www.citizensadvice.org.uk/helptoclaim
If you are struggling with Universal Credit, or with paying your rent, please speak to us as soon as possible.