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Our offices

Please do not travel to any of our offices unless you have an appointment. If you’re a resident, you should be able to manage most day-to-day issues via My Account, our online portal. You’ll also find details on My Account of your named local officer who can help you with more complex or sensitive issues and visit you at home if necessary.

  • King's Cross office (Head office)

    King's Cross office (Head office)

    Bruce Kenrick House is our corporate hub. The office is just off Pentonville Road, a short walk from King's Cross tube station.

    Postal Address:
    Bruce Kenrick House,
    2 Killick Street,
    London,
    N1 9FL
    Tel:
    Email:

    Opening hours

    All our offices are open Monday to Friday from 9am to 5pm and closed during bank holidays.

    Monday:
    9am to 5pm
    Tuesday:
    9am to 5pm
    Wednesday:
    9am to 5pm
    Thursday:
    9am to 5pm
    Friday:
    9am to 5pm
    Saturday:
    Closed
    Sunday:
    Closed
  • Hammersmith office

    Hammersmith office

    Our Hammersmith office is a short walk from the Hammersmith tube and bus stations.

    Postal Address:
    1 Sussex Place
    Hammersmith
    W6 9EA
    Tel:
    Email:

    Opening hours

    All our offices are open Monday to Friday from 9am to 5pm and closed during bank holidays.

    Monday:
    9am to 5pm
    Tuesday:
    9am to 5pm
    Wednesday:
    9am to 5pm
    Thursday:
    9am to 5pm
    Friday:
    9am to 5pm
    Saturday:
    Closed
    Sunday:
    Closed
  • Vauxhall Office

    Vauxhall Office

    Our south London office is a short walk from the Vauxhall tube and bus stations.

    Postal Address:
    47-49 Durham Street
    Vauxhall
    London
    SE11 5JA
    Tel:
    Email:

    Opening hours

    All our offices are open Monday to Friday from 9am to 5pm and closed during bank holidays.

    Monday:
    9am to 5pm
    Tuesday:
    9am to 5pm
    Wednesday:
    9am to 5pm
    Thursday:
    9am to 5pm
    Friday:
    9am to 5pm
    Saturday:
    Closed
    Sunday:
    Closed
  • Chelmsford office

    Chelmsford office

    Our Chelmsford office is a short walk from the Chelmsford train station.

    Postal Address:
    Frederick Chancellor Building
    Victoria Road South
    Chelmsford
    CM1 1LM
    Tel:
    Email:

    Opening hours

    Monday:
    9am to 5pm
    Tuesday:
    9am to 5pm
    Wednesday:
    9am to 5pm
    Thursday:
    9am to 5pm
    Friday:
    9am to 5pm
    Saturday:
    Closed
    Sunday:
    Closed