Glossary

  • Utilities - This covers the cost of providing gas, water, and electricity to the common parts of the building or estate, including electricity to power lifts, lighting etc. Communal utilities are recoverable through the service charge from all tenures and are eligible to be covered by welfare benefits awards (Housing Benefit or Universal Credit).
  • Service charge apportionment - Utilities This covers the cost of providing gas, water, and electricity to the common parts of the building or estate, including electricity to power lifts, lighting etc. Communal utilities are recoverable through the service charge from all tenures and are eligible to be covered by welfare benefits awards (Housing Benefit or Universal Credit).
  • Security - This covers security equipment such as CCTV.
  • Cleaning - This covers the cost of cleaning the internal and external areas of the building. Including window cleaning, bulky waste removal, graffiti removal, and the hiring of Paladin bins.
  • Gardening - This covers external gardening and tree works.
  • Insurance - This covers the cost of NHG insuring the building.
  • Council Tax - When we let out HMO, NHG are liable for the costs of council tax, however we can pass this cost down through the service charge.
  • Estate Maintenance - This covers the costs of maintain the external grounds of the estate, including any car parks or playgrounds.
  • Grounds Maintenance - This covers things like litter picking and ensuring communal gardens are well kept.
  • Reserve Fund Contributions - This includes the charges we levy to leaseholders for contributions to a building sinking fund or cyclical works fund.
  • Pest control - All residents pay for pest control in communal areas:
    - Communual
    - Within home
  • SVC (AMT) Fire Risk Assessment - Our buildings are subject to periodic assessments for fire risk, this is a statutory requirement.
  • SVC Audit - The examination fee is the cost of accountancy firm Beevers and Struthers examining the end of year service charge accounts. This examination will check whether areas of expenditure were supported by receipts, whether the accounts have been maintained properly and providing certification that the accounts are a fair and true reflection of costs incurred.
  • SVC DTD Repairs - Costs for completing day to day repairs in communal areas.
  • SVC Electricity - This covers the cost of any electricity consumed within the internal/external common areas such as communal sockets, automatic opening vents/windows, supply for electronic gates.
  • SVC Fire Safety Maintenance - This covers the regular maintenance of fire equipment to ensure the safety features are functioning correctly to prevent failures.
  • SVC Insurance - All properties owned by NHG are insured under a Block Building Insurance Policy to achieve the best possible value for money. This does not cover the contents of your property, and you should take out your own
    insurance.
  • SVC - Transfer to Sinking Fund I&E - This is the payment that you are making for this year into the pot of money set aside for large expenditure. It builds up year on year and will pay towards any planned cyclical or major works. This includes items such as redecoration, the replacement of the roof, lift, door entry system etc. Sinking funds are held in trust and separate from your service charges.
    Salaries - This includes the cost of rechargeable salaries including for onsite staff such as caretakers, also agency staff costs.
  • Mechanical & Electrical Equipment Maintenance - This covers the maintenance of various mechanical or electrical components within a scheme. This may include warden alarms, door entry systems, laundry room equipment, lifts, emergency lightning systems, water boosters, communal plant machinery and electronic gates.
  • Component Maintenance - This covers the maintenance of various non-mechanical or electrical components within a scheme. This may include Communal TV Aerials, Mansafe systems Lightning protection equipment, Solar panels and suchlike. Both repairs and maintenance of these items are recoverable from all types of residents.

Service charge content

Camberwell Fields

Service charge explained

Camberwell Fields

Core, block and estate service charges

Camberwell Fields

Legal and regulatory

Camberwell Fields

Timetable for service charges