Utilities - This covers the cost of providing gas, water, and electricity to the common parts of the building or estate including electricity to power lifts, lighting etc. Communal utilities are recoverable through the service charge from all tenures and are eligible to be covered by welfare benefits awards (Housing Benefit or Universal Credit). Please note Housing benefit/Universal credit does not cover services within your home.
- Gas and heating
- Water
- Electricity - This covers the cost of any electricity consumed within the internal/external common areas such as communal sockets, automatic opening vents/windows, supply for electronic gates.
- Communal/Off ice Tele Communication
- Communal/ Emg lighting maintenance contract
Maintenance - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam a arcu quis diam efficitur dictum. Investibulum metus sagittis risus varius, quis condimentum nibh faucibus.
Door entry maintenance - This is the costs to maintain the communal door systems for your block.
Estate Maintenance - This covers the costs of maintain the external grounds of the estate, including any car parks or playgrounds.
- Communal - Playground equipment service and repair -
- Communal - Carpark Maintenance ? This covers the cost of maintaining car parks. Underground car parks may also have lighting and fire prevention or ventilation systems that have to be periodically inspected and maintained.
Gate maintenance -
Plant Maintenance -
- Stock Condition Survey -
- (AMT) Cold water System Maintenance Contract -
- (AMT) Mansafe Systems Maintenance Contract -
- (AMT) (MVHR) Maintenance Contract -
- (AMT) Lighting Protection Maintenance Contract -
- Water Hygeine Maintenance - This is the cost for the consumption of water in communal aresa (including outside taps) and the costs incurred to carry out water checks such as Legionella testing. Some developments only have one water meter therefore the water consumption includes the personal consumption of water in private accomodation. In this case, the charges will be broken down, if appropiate, between personal consumptiona and communal consumption.
- Communal Plant Maintenance -
- Lightening Protection -
- Solar PV Maintenance -
Mechanical and electrical equipment maintenance - This covers the maintenance of various mechanical or electrical components within a scheme. This may include warden alarms, door entry systems, laundry room equipment, lifts, emergency lightning systems, water boosters, communal plant machinery, electronic gates.
Component maintenance - This covers the maintenance of various non-mechanical or electrical components within a scheme. This may include Communal TV Aerials, Mansafe systems Lightning protection equipment, Solar panels and suchlike. Both repairs and maintenance of these items are recoverable from all types of residents.
Cyclical redecorating - Periodic redecoration or maintenance of the structure, common parts or outside of a
building or estate in order to maintain its appearence and value.
Repairs
- DTD Repairs - Costs for completing day to day repairs in communal areas.
- Equipment Purchase & Repair
Bulk refuse - Contractor costs for removing rubbish and bulk refuse left in bin storage areas and around estates
Aerials - This charge is for the maintenance of any communal TV aerial provided for use in your block. This may include the cost of converting your aerial to digital.
Cleaning - This covers the cost of cleaning the internal and external areas of the building. Including window cleaning, bulky waste removal, graffiti removal, and the hiring of Paladin bins.
- Window cleaning
- Graffiti Removal
- Communal Paladin
Gardening - This covers external gardening and tree works.
- Tree Works -
- (AMT) Fire Servicing and Maintenance -
- (AMT) Fire Risk Assessment - Our buildings are subject to periodic assessments for fire risk, this is a statutory requirement
- Fire Safety Maintenance - This covers the regular maintenance of fire equipment to ensure the safety features are functioning correctly to prevent failures.
- Building Safety
- Warden Alarm
- (AMT) Passenger lifts maintenance contract
- Lift Maintenance - This covers the cost of periodic maintenance / servicing of the lifts at your block or scheme.
- (AMT) Site security maintenance contract -
- Security
- Security CCTV
All residents pay for pests in communal areas
- Catering - This is the cost of maintaining catering equipment within schemes that offer a meals service.
- Laundry and linen
Community Contribution- Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin lacinia ex ac rutrum luctus.
Insurance - This covers the cost of NHG insuring the building. This does not cover the contents of your property and you should take out your own insurance. Insurance - leasehold
Council tax - When we let out HMO, NHG are liable for the costs of council tax, however we can pass this cost down through the service charge.
Service charge apportionment - The percentage you contribute is calculated according to the terms of your lease or tenancy agreement. Costs are divided (or apportioned) among homes based on the relative floor area of the property, or how many bedrooms there are. You may have three different apportionments, an estate, block and core. The estate costs are shared between all residents on the estate; the block costs are apportioned to all residents that benefit from the services in the block and the core costs are apportioned to all those who benefit from services in the communal area within a block.
- Management fees payable - The fee which is payable to the landlord in return for its management of the building or estate and fulfilment of its lease obligations.
- Reserve fund Contribution: A fund that is kept aside to meet costs in case we need to carry out major repairs or maintenance to the building. This forms part of the service charge.
- Transfer to Cyclical I&E
- Transfer to Sinking Fund I&E
- Audit - The examination fee is the cost of accountancy firm Beevers and Struthers examining the end of year service charge accounts. This examination will check whether areas of expenditure were supported by receipts, whether the accounts have been maintained properly and providing certification that the accounts are a fair and true reflection of costs incurred.
- Salary - This includes the cost of rechargeable salaries including for onsite staff such as caretakers, also agency staff costs.
A large section of properties that NHG own are managed by External Managing Agents
- External managing agent (EMA) - refers to the managing agent employed to provide services to the development.
- Lead officer - refers to the officer on a mixed tenure scheme who takes responsibility for the communication with the external managing agent.
- Resident management company - refers to non-profit company which is party to the leases and has the
responsibility for maintenance and repair of the building. - Right to manage (RTM) - refers to the legal right that allows leaseholders to apply for the right to manage their block.
