Events

Upcoming opportunities to get involved

• Repairs workshops - Join us for a practical repairs training session to help residents feel more confident maintaining your home. You’ll learn how to raise repairs through Workwise, report issues effectively, and ask questions about the repairs process. After the training, you’ll take part in a hands‑on workshop covering essential home maintenance skills. The workshop will be held on Tuesday 24 February from 12.30pm - 2.30pm in our office in Kings Cross. There are 5 spaces remaining. If you’d like to attend, please email Involvement@nhg.org.uk by 4pm on Monday 23 February to secure your place.
• Fire alarms and sprinkler servicing and repairs contractor procurement - Help us choose new contractors for this vital service. Email involvement@nhg.org.uk to find out more.
• Meet the repairs contractors - Being held during February and March, these sessions are a great opportunity for residents to meet our new contractors, ask questions, and continue building strong relationships. Find out more.

Register your interest to be kept informed of these and all other upcoming opportunities.

Consultation opportunities

• No Access Policy - We are currently reviewing our ‘No Access Policy’ and want to hear your feedback. The policy outlines our approach to gaining access to a resident’s home for repairs, emergency situations and legally required compliance checks. As part of our regular review process, we want to make sure the policy continues to reflect best practice and meets all regulatory requirements. Your views and experiences will help us improve the process. Please send your views to policy@nhg.org.uk by 12 February. 
  
• Housing Ombudsman Consultation - The Housing Ombudsman has opened a consultation on how they will take on complaints as part of their role in the Social Tenant Access to Information Requirements (STAIRs). The consultation is open to housing associations, local authorities and their residents, and groups and individuals interested in social housing in England and will close on 17 March 2026. If you would like to read more about the consultation and/or add views, please click here.