When you move in to your new home, we make sure the home is up to a certain standard.
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External
- Contents of sheds and garages will be clear
- If sheds are in a good state of repair, they will remain and be gifted to the incoming resident
- Defective paths, patios or hard standings will be in a good repair and free from trip hazards
- Garden(s) will be clear of rubbish
- Boundaries, fences and walls will be continuous and meet health and safety requirements
- Side access gates will be complete and appropriately secure
- If there is Japanese Knotweed, we will arrange for treatment (but this will not delay letting)
The following is not a guarantee but applicable in certain circumstances:
- Garden maintenance will be undertaken where the garden is so overgrown that is would prevent the use of space
- Tree maintenance will be undertaken where a large tree is in danger of causing structural damage
- Pointing works to walls and brickwork will have been carried out
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Roof
- Roof will be watertight, weatherproof and in a good, serviceable condition
- Roof tiles will have been checked for breakages, slips, flashing and pointing, ridge tiles, valleys and hips and any repaired if needed
- Gutters and downpipes will be clear and in good condition
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External joinery and windows
- Windows will be in complete and safe working order
- Windows will be checked for water tightness and functional operation
- Any blown glass or cracked units will have been replaced
- Windows will be free from misting
- Door locks and window catches will be intact
- Window lock keys will be available (if left by previous resident).
- Where locking handles do not have any keys and they are unlocked, these will not be replaced with new keys/locks unless the property is above the 4th floor
- Front door will have a door number
- Front door will have a letterbox or there will be a letterbox in the communal area and a lock change will have been carried out, with new keys supplied
- Basement and ground floor windows will have security catches
- Windows above the ground level will have restricted openers
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Internal (general)
- If the property is likely to contain asbestos and work is required which may disturb asbestos or asbestos is identified, we will appoint a contractor and complete works in accordance with current regulations
- The property will be clean
- No furniture or rubbish will be left in the property (including in lofts)
- Carpets will have been removed and gripper rods taken up
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Doors
- Doors will be in good condition and comply with building regulations
- All doors will open and close with ease
- Glazing to lower door panels will be kite marked safety glass
- Front doors will be fitted with a Yale (or appropriate type) lock and a mortice deadlock with a thumb turn
- Rear entrance doors will have two bolts and (as appropriate) a mortice deadlock with a thumb turn
- All rooms will have doorstops, including cupboard doors if they could damage a wall
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Floors
- Kitchen and bathrooms will have slip resistant vinyl flooring, unless alternative appropriate flooring is already in place
- If the existing flooring was to remain, it will have been thoroughly cleaned
- Flooring will only have been changed if it was badly torn or stained
- Timber boards will be in sound condition (i.e. not loose, broken, splintered, rotting or affected by damp) and ready to accept floor covering
- Any woodworm (or other infestation) will have been treated
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Walls and ceilings
- There will be no major cracks or loose plaster
- There will be no flammable ceiling tiles in place or woodchip in the kitchen area
- Polystyrene finish to walls and ceiling will have been removed and made good
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Woodwork and stairs
- All internal woodwork will be intact and look presentable
- Stairs will be sound and fitted with handrails that comply with building regulations
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Electrics
- Electrics will have been tested
- The kitchen will have a minimum of three double outlet sockets
- The living room will have a minimum of 2 double outlet sockets
- Any bedroom will have a minimum of 1 double outlet socket
- Smoke detectors will have been tested and, where necessary, batteries replaced
- Bathroom and kitchen extractor fans will be clean
- Cooker extractor hoods that have been left in the property will have been tested and cleaned
- All light fittings will be pendant and rose fitting to lounge areas and a bayonet fitting in the bathroom
- Pull cords will be clean
- Meters will be in sound condition
- All sockets will be secure to the wall
- Any white goods that have been left in the property will have been tested
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Gas and heating
- Heating systems will have been tested and you will be issued with a gas safety certificate.
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Plumbing
- All sanitary fittings, including: cisters, ball valves, wastes, traps, overflows, taps etc. will have been tested for leaks and will be in full working order
- Descaled and clean baths, basins, sinks and toilet bowls (If some scale remains after a thorough clean, this is deemed acceptable)
- Stopcocks will be labelled and in good working order
- The will be at least three rows of watertight, splashback tiles around the bath
- There will be no cracked tiles and all mastic seals will be in good order
- Plugs and chains will be secure
- A shower curtain will be fitted if there is an electric shower or a shower attachment fitted to the bath tap
- A working hose and shower head
- The wash hand basing and baths will have no chips or cracks
- A working window vent
- Locks on toilet and bathroom doors
- Descaled taps
- Sealant around the cistern will be in good order
- A new toilet seat will be provided
Kitchen fittings
For a one bedroom flat, the minimum wall fittings are:
- 1x1000mm wall unit
- 1x1000mm sink unit
- 1x1000mm floor unit
For additional bedrooms, an extra:
- 1x500mm floor unit
- 1x500mm wall unit
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Decoration
The property will not always be redecorated before each tenancy.
- Walls and ceilings will be free from graffiti or dark colours following works to remove damp
- Decorations will be in fair condition, substantially clean and free from scuffs and stains, with no loose paper
- There will be no holes and cracks in the walls
You may also receive a voucher to help with the costs of redecorating the flat.