Renting from Notting Hill Genesis

Last updated: 05/01/2021 11.25am

We want to ensure that you find suitable alternative accommodation as soon as possible to allow you to settle into a new home quickly. We will extend your hotel stay or help you secure medium-term accommodation as necessary until you find somewhere more long term

In this section you'll find information on:

Home loss payments
Interim options
> Removals
New home options
     > Other NHG options
     > Options from other housing associations
     > Other private rent options

Home loss payments

If you have lived at Paragon for more than one year (before 20 October 2019), we will offer you a one-off home loss payment of £6,500 once you have found suitable longer-term accommodation so that you can surrender your tenancy and move to your new home. We will also cover reasonable removal and reconnection costs.

To further facilitate your move, we can release your deposit on your property at Paragon early. Alternatively, we can provide a deposit for your long-term accommodation which would be deducted from your home loss payment.

If you have rent arrears at the time of your surrender this may be deducted from your home loss payment or the return of your deposit.

Please talk to your caseworker if you would like to take up this offer.

Unfortunately, we aren’t able to offer home loss payments to the small number of you who have lived at Paragon for less than a year (since 20 October 2019). But our commitment to support you to move into suitable accommodation remains. We can also release your deposit on your property at Paragon to help accommodate your move and cover reasonable removal and reconnections costs. Please note any arrears may be deducted from your deposit.

Interim options

We understand that certainty around your future home is important and that finding suitable accommodation elsewhere may take longer than beyond your hotel stay.

In those circumstances, we are offering you £1,200 a month to help you move out of the hotel and into interim accommodation. This payment will cover rent, utilities and any other costs currently included in your rent for your Paragon home.

During your stay at interim accommodation, your caseworker will continue to support you to identify any suitable long-term accommodation options. Please tell them if you have any specific housing needs or a preference about location in the longer-term so that they can support you to find suitable alternative accommodation. Your caseworker can also provide you with details for our welfare benefits advisors for additional advice.

Greenford Quay

Situated in Greenford in the London Borough of Ealing, Greenford Quay is situated beside the Grand Union Canal and just 30 minutes by tube to central London. It’s a good medium-term option if you need more time to find longer-term accommodation at the end of your hotel stay. Have a look at the website to view its location on a map or our handout for some key journey times and routes from Paragon to Greenford Quay.

Click the links below to see an example of a studio, one bed and two bed apartment at Greenford Quay.

One bed apartment
Two bed apartment

View this video to get an idea of the building and its surroundings.

Grand Plaza

Grand Plaza serviced apartments feature contemporary design throughout and are conveniently located in Bayswater, W2 4AD. We’ve secured a deal with them to offer studios or apartments for two people, or two bed apartments for four people at the rates below. You can book and pay with them directly and we will cover the cost. There is no minimum tenancy period so is a good medium-term option for when you leave your hotel accommodation. We’ll also pay the housekeeping charge as well as the rental cost.  Contact Grand Plaza directly to make a reservation or book a viewing.

• Studio or apartment for two people – £1,200 per apartment per month
• Two-bedroom apartment for four people – £1,800 per apartment per month (limited units only)

Unfortunately, Grand Plaza doesn't allow pets.


We’ve appointed Restore Harrow Green to move your larger belongings to your new accommodation following your hotel stay. We’ll pay for the cost of your move - up to £750 for a studio or one bed and up to £1,000 for a two bed home.

Please contact Restore Harrow Green using the details below to arrange a suitable time for your move:

  • Move manager Tina Thompson – email or call 020 7540 6572
  • Jessica Boswell – email or call 020 7540 6514

If you’re moving into Greenford Quay, we will manage your move for you once your flat is ready. Your caseworker will discuss with you the delivery of your belongings.

New home options

This page includes links to properties that could be suitable for you as a longer-term home. We will aim to update information every working day at 12 noon. Please talk to your caseworker if you see a property you would be interested in – or feel free to get in touch with the relevant agent directly.

Other Notting Hill Genesis options

Brent House, Wembley

Flats are available to rent from Notting Hill Genesis at Brent House, close to Wembley Stadium. These flats are available at intermediate market rent and you will pay the same for the first year as you do currently at Paragon. For future years, rent is likely to increase, but any increases would be capped to keep your costs manageable.

The properties are all light and bright, with open-plan kitchen/dining and living area and access to an open balcony. Kitchens have fully integrated appliances including dishwashers and fridge freezers. You can take a virtual tour here. Please note that there is no resident parking, pets are not allowed and bills and utilities are not included in the rent. 

We've received a lot of interest in these properties and there is now only two available homes remaining. Please contact your caseworker as soon as possible to arrange a viewing.

London Living Rent

The London Living Rent (LLR) scheme was set up by the Greater London Authority (GLA) and offers the opportunity to pay a lower rent and save a deposit to buy a new home. There are certain criteria you have to meet to be eligible for an LLR home and these can be different depending on the housing provider. Generally, you must be renting in London, have a maximum household income of £60,000 and be currently unable to buy a home (including through shared ownership) in your local area.

We are now able to offer additional units at Brent House charged at LLR. We also have availability at our Gallions Reach scheme in Newham.

There are other properties in the LLR scheme managed by other housing providers that may be suitable for you. You can do a search on the Homes for Londoners website to see what’s available and check the criteria for each development.

It’s worth noting that if there is no interest from people who fit all the criteria for certain properties, the eligibility rules can often be relaxed and properties will be offered to others who didn’t immediately fit all the criteria.


SimpliCity is a service offered by Notting Hill Genesis for working households who cannot easily access social housing, but are also unable to afford to rent or buy at market rates, or participate in shared ownership schemes.

You'll need to meet a range of criteria to be eligible for one of our SimpliCity homes. These are listed in adverts for each property, which are posted on Rightmove.

Please take a look and register your interest directly using the contact details in the advert if you’d like to be considered for one of these homes. Please note that bills and utilities are not included in the rent.

Again, all the simpliCity properties are available at intermediate market rent and you will pay the same for the first year as you do currently at Paragon. For future years, rent is likely to increase, but any increases would be capped to keep your costs manageable.

Independent Living for 55+

These are Notting Hill Genesis homes that are tailored for residents who are 55+ years old and want to live independently but without the worries that often come with owning and maintaining a home. Also known as sheltered housing, our homes for independent living are one or two-bedroom self-contained apartments for individuals or couples, in buildings that offer a safe and secure environment. Talk to your caseworker if you would like to discuss this option further.

Some other private rental options we've found for those aged 55 and over are listed below.

Beechwood Grove, Acton - Furnished or unfurnished studio flat £897pcm

Social Housing

Social housing, known as general needs housing, is a product offered by Notting Hill Genesis and other housing associations. It's for households who are unable to afford to rent or buy at market rates or participate in shared ownership schemes. You’ll need to meet a range of criteria and be verified to be eligible for a social housing home. Social housing properties come with a different specification to intermediate market rent homes.

We will list available Notting Hill Genesis properties here. If you would like to find out more about whether social housing would be applicable to you please speak to your caseworker.

56 Warwick Road, SW5 - TBC

Options from other housing associations

We've found some options that other housing associations have on offer. If you are interested in these properties please make contact directly with the appropriate housing association. Please note that rents are set by them so we are unable to match your Paragon rent for the first year.

A2 Dominion

Ebbett Court, Acton - Studios available £850pcm (including water)  

Other private rent options

Our housing team have identified several properties in west London that are available at rents close to what you pay now for your Paragon flat. Please click on the links for each home to find out more and talk to your caseworker if you’re interested in any of these options.


Broughton Road, West Ealing - Furnished or unfurnished single studio £670pcm
St Mary's Crescent, Isleworth - Furnished studio £800pcm
Castletown Road, West Kensington - Furnished studio £715pcm
Chiswick High Road - Furnished studio £702pcm
Linden Garden, Notting Hill Gate W2 - Furnished studio £650pcm 
Cheniston Gardens, Kensington W8 - Furnished studio £650pcm
Royal Parade, Kew - Furnished studio £650pcm (includes all bills except electricity)   
Grenville Place, SW7 – Single studio £650pcm   
Granville Avenue, Hounslow – Furnished studio £650pcm (includes bills) 
Lexham Gardens, Kensington W8 – Furnished studio £693pcm (includes heating and council tax)    
Castlehill Parade, West Ealing - Furnished or unfurnished studio £690pcm 
Lime Grove, Shepherds Bush – Furnished studio £650pcm (includes bills)     
Bramham Gardens, Earls Court – Furnished studio £750pcm
Avonmore Road, Kensington – Furnished studio £700pcm 
Western Avenue, Acton – Furnished studio £849pcm 
Askew Crescent, Shepherds Bush – Furnished studio £715pcm (includes bills) 
Hanger Lane, Ealing – Furnished or unfurnished studio £750pcm (includes gas & water) 
Bromyard Avenue, Action Vale – Furnished studio £750pcm
Clanricarde Gardens, Notting Hill – Furnished or unfurnished studio £790pcm (includes water and gas)
Sterling Place, Ealing – Furnished studio £950pcm (NHG Folio property)
Pembridge Villas, Notting Hill – Unfurnished studio £600pcm 
Gunnersbury Lane, Acton – Unfurnished studio £780pcm
The Ride, Brentford – Furnished or unfurnished studio £900pcm (includes all bills)
Gurnell Grove, Ealing W13 – Furnished or unfurnished £750pcm 
Madeley Road, Ealing W5, - Furnished studio £750pcm (includes water and council tax) 




Coburg Crescent, Tulse Hill – Furnished studio £800pcm (includes all bills)