Neutron Tower updates

We are saddened by the fire at Neutron Tower on Saturday 12 September. Our thoughts are with the family and loved ones of the man who tragically lost his life, and with all residents whose homes and daily lives have been disrupted by this incident.

This page provides information, guidance and support for residents affected by the fire.

We will continue to update this page as more information becomes available.

Mental health support

The experience of having a fire where you live can be very distressing. This is a very understandable and normal response. It can include:

• feeling anxious
• having a low mood
• disturbed sleep over a few weeks.

However, if you continue to experience these difficulties, or notice that the effects of the fire are having an impact on your mental health, there are a range of support services available to help.

Emergencies

Please contact 999 in an emergency situation affecting yourself, family or friends.

Or, if you are concerned about a loved one, please take them to A&E.

NHS 111

NHS 111, 'Option 2' for Mental Health Crisis Support is open 24 hours a day to support people living in Tower Hamlets.

The Helpline is free to call and available 24 hours a day including at weekends and Bank Holidays.

Tower Hamlets Connect

Tower Hamlets Connect provides free, independent, and quality-assured information, advice, and advocacy on health, social care, and social welfare. The service helps people resolve problems early, preventing them from worsening or leading to additional support needs.

If you have been affected by the incident at Neutron Tower:

Telephone: 0300 303 6070, and select ‘#’ 

More information on Mental Health Services can be found on the Tower Hamlets Connect webpage.