Service charge explained

Legal and regulatory

FAQs

   
   

What is service charge

Service charges are charges for (communal) services you receive. The cost of maintaining shared spaces is divided amount residents. Click here to learn more about Service Charge.

Types of service charge

Click here for the list of service charges that could appear on your statement.

Service charge calendar

April marks the end of one service charge year, and the beginning of a new one.*

If we're the ones responsible for your building/estate's management, we'll follow these timescales to issue estimates and final (actual) costs.

News and updates  

    

Service charge consultation responses are now being sent out to all homeowners.

If you haven' t heard from us by February please contact your Local housing officer.

 

Service charge Index and Report 2024

 

The TPI report provides averaged data on service charge expenditure across the estates different Housing associations in the UK manage, as well as a detailed analysis into the trends, and the factors causing rising bills.

Find out more

   
   

Service charge from an external agent

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Learn more here.

   

 
   

Legal and regulatory

   

The easiest way for you to pay your rent and
service charge is by Direct Debit.
Find out more here.

 
 

 

   
   

Payment and direct debit

We appreciate that any rise is unwelcome, especially given ongoing cost-of- living pressures. To help you, mwe have a wide range of resources. You can find those here.

 
   
 
   

Cost of living support

   

We appreciate that any rise is unwelcome, especially given ongoing cost-of-living pressures. To help you, we have a wide range of resources. You can find those on the cost-of-living support page.

 
  Cost of Living Support