If you're living in permanent rented housing, temporary housing, or housing with care and support, you have a tenancy agreement that is a contract between you and us. Both you and Notting Hill Genesis have certain rights and responsibilities that must be met.
It's important to know your rights. Read through your tenancy agreement and Resident Handbook carefully, and if you're unclear about anything, please speak to your housing officer.
Which tenancy type do you have?
When you start renting with us you’ll be given a probationary tenancy for one year. Once this period has ended, if you have kept to the terms of the tenancy, you can expect to be offered a fixed-term tenancy for a longer period of time, usually five years.
The rights to a successor vary and are specified in each resident’s tenancy agreement. Some residents will have a statutory or contractual right to a successor.
If statutory or contractual rights don’t apply, an applicant may have a discretionary right. This means that a discretionary tenancy would only be offered if there are exceptional circumstances. We will make a decision whether the exceptional circumstances exist when considering an application to succeed the tenancy.
All applicants applying to succeed a tenancy must provide proof that they have been living at the address a minimum of 12 months prior to the death of a resident.
If you're not sure whether you have the right to a successor, you should first check your tenancy agreement. If you need any more information, you should contact your housing officer/PMO by logging in or registering for My Account.