If you're experiencing domestic abuse, you may feel very alone and have no idea who to turn to. We'll help you get the advice and support you need.

Remember that:

  • You are not alone
  • Assault is a criminal offence – no one has no right to beat, verbally or sexually abuse you or your children
  • You are not responsible for the abuse and you are not to blame – it is your abuser who must take responsibility for their actions
  • Violence is never the way to solve conflict in the home
  • You can survive and move on from an abusive relationship
  • You shouldn't be afraid to ask for help
  • We are here to help.

What to do

We know it can be difficult to ask for help. Domestic violence can undermine your confidence and make you feel unable to act. Remember there are lots of people who want to help you, and we will put you in touch with them.

If you are, or know of someone who is, experiencing domestic violence, contact your housing officer right away. They will arrange an interview with you in a safe place and will put you in touch with support services.

If you're in immediate danger

If you feel you or your children are in immediate danger from your partner then your first priority must be your safety. Call the police on 999 immediately.

More support

These organisations offer specialist advice and support for people experiencing domestic violence:

  • 24-hour National Domestic Violence Helpline - call 0808 2000 247
  • When telephone support is not safe, Women’s Aid offer an online service, this includes an instant messaging service (available weekdays 10am - 12pm), email support (response within 5 days) and a survivor’s handbook to get help on housing, safety planning, dealing with police and more.
  • Refuge domestic abuse services


Read our policy on domestic violence