We have policies and procedures in place to ensure we meet the requirements set by our regulators. We monitor and review our policies consistently, and adapt or update them when necessary.
Below are a few of our key policies at Notting Hill Genesis.
If you don’t see what you’re looking for, don’t hesitate to get in touch and request a policy.
Absent residents and abandonment policy
Published on: 24/03/2023
File size: 127.99 KBView PDF Document
Adaptation policy
Published on: 18/10/2022
File size: 192.11 KBView PDF Document
Allocations and lettings policy
Published on: 09/08/2021
File size: 174.88 KBView PDF Document
Anti-bribery policy
We do not tolerate bribery or corruption in any form.
Published on: 27/04/2021
File size: 118.15 KBView PDF Document
Anti slavery and anti trafficking statement
Published on: 18/04/2023
File size: 161.9 KBView PDF Document
Anti-social behaviour policy
Clear guidelines on how we define and tackle anti-social behaviour (ASB)
Published on: 24/03/2023
File size: 151 KBView PDF Document
Building safety policy
Published on: 26/04/2023
File size: 474.58 KBView PDF Document
Complaints and compliments policy
Our approach to managing complaints
Published on: 29/08/2022
File size: 164.42 KBView PDF Document