Repairs diagnostic help

This section contains images of common household items to help you identify the repair you need when contacting us. Match the item to the image to help us raise your repair request accurately.

Bathroom and wet areas

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Toilet and cistern

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 Pipes, drains and traps

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Water tanks, valves and taps

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Kitchen units and sink

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 Doors, locks and hinges

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Windows and fasteners

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7.	8.

Electrical 

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Heating

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11.	12.

Roof, gutters and chimneys

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Fencing, gates and walls

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 Damp and ventilation

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