Use My Account to see your officer details, report your own repairs online, make a complaint or send a compliment, or manage your rent or service charge account.
Contact your housing officer in a case of an emergency - enter your postcode below to find contact details for your housing officer or property management officer (PMO). If your officer changes, the online details will be updated and your records will be transferred to your new officer.
Note: Paragon Lets students are currently unable to use this service.
Our staff are here to support you to manage and sustain your tenancy and maintain your home. Whilst we understand that sometimes situations can be difficult, we won’t accept it if you are abusive to them.
Being abusive to our staff is a breach of tenancy and if this does happen, there are a range of actions that will be put in place from contact arrangements to taking legal action.