Tenancy Sustainment Nhg

15 Mar 2024

Recognition for our welfare benefits and tenancy sustainment work

We were recently honoured by Royal Borough of Kensington and Chelsea (RBKC) for our work with residents in the borough.

We were invited to an event hosted by RBKC which recognises partners who had been instrumental in their Pathways to Work Charter

In the face of a post-covid world, cost of living challenges leading to recession and rising unemployment, RBKC recognise that social landlords are uniquely placed to understand the challenges tenants are facing and support them beyond our statutory responsibilities. The charter is an outline agreement between social housing providers within the borough, recognising that working in partnership is the way to meet this objective. It sets out how RBKC and housing associations can provide a vital safety net to many families and individuals in Kensington and Chelsea.

Along with ourselves, key social landlords who have a presence in the borough were present at the event including L&Q, Clarion, Peabody, Westway Housing and Octavia.

We won an award for referring the highest number of tenants to grants, training and community services within RBKC.

The welfare benefits and tenancy sustainment team, refer residents within the borough to ensure they receive the targeted support they need to sustain their tenancy and live well in their homes. Tenancy sustainment and partnership manager, Lauren Picton and senior welfare benefits adviser, Sue Wilson Kaliszewski accepted the award from the Mayor of RBKC, Preety Hudd and Cabinet Member for Housing Management, Councillor Sof McVeigh.

Our welfare benefits and tenancy sustainment team do an excellent job of working with third parties to provide a wealth of resources for residents, not just in RBKC. Have a look at our cost-of-living pages on our website to help maximise your income.

We’re proud of this well-deserved recognition by one of our key local authority partners.