Kitchen

Our responsibility

  • We repair kitchen units, doors and frames
  • Kitchen sinks and taps
  • Trip hazards in kitchen flooring
  • Water leaks
  • Wall tiling, seals, and splashbacks
  • Air vents, extractor fans and pull cords
  • Electrical sockets and isolator switches
  • The cold-water supply, stop valve, and trap for the washing machine.

Your responsibility

  • To maintain kitchen furniture and electrical appliances (including cooker hoods) in all instances, even when they have been provided by us
  • To keep the kitchen clean and in the good condition
  • Sink waste pipe blockages • Replacing sink plugs and chains
  •  Fixing and replacing cupboards and drawer handles
  • Connecting and repairing your own appliances.

Bathroom

Our responsibility

  • Showers (where provided by us), shower screens (not curtains), toilets, baths, wall tiles, splashbacks and basins
  • Flooring (both tiled and vinyl) and wall tiles
  • Extractor and humidity fans
  • To maintain and replace internal locks and door handles installed by us
  • Water leaks • Toilet flushing mechanism
  • Lighting fittings.
  • Showers (where provided by us), shower screens (not curtains), toilets, baths, wall tiles, splashbacks and basins
  • Flooring (both tiled and vinyl) and wall tiles
  • Extractor and humidity fans
  • To maintain and replace internal locks and door handles installed by us
  • Water leaks
  • Toilet flushing mechanism
  • Lighting fittings.

Your responsibility

We expect you to keep the bathroom and WC clean and in a good condition.

You are responsible to:

  • Replace toilet seats (including lids and hinges), shower heads, hoses, and sink/bath plugsTo provide, maintain and replace shower curtains
  • To attend to sink/toilet blockages in the first instance. You should attempt to unblock these with drain unblockers/ plunger where appropriate
  • Any bathroom locks that were installed by you
  • To clean of low-level mildew around windows, doors, grouting and bathroom ceilings.