Residents

If you've bought a property with us through Shared Ownership, private sale or resale, you're a homeowner (also called 'leaseholder'). You have a lease with terms that establish our relationship as landlord and tenant.

If you're a Shared Owner, you have the opportunity to buy more shares in your home – also known as 'staircasing' – until you own it 100%, unless your lease restricts you from doing so.

You're a general needs housing tenant if you've come to us through your local council because you found yourself in a difficult situation and in need of a low-cost home. You can live independently but cannot currently afford to pay market rent levels. Read more about our general needs housing offer.

Your home is owned by a private landlord but we manage your tenancy and the property. Read more about temporary housing.

You're living in a home where care and support is available to you, and you were referred to us directly by your local council.

You live in a home managed by Notting Hill Community Housing. This is a new service, which is currently running as a pilot. You’re part of a lower-income working household and cannot easily access social housing. Find out more about community housing.

If you found a property through Folio London, you're renting privately with us (paying a 'market rent'). You can manage your tenancy through the Folio London website.

You're living in student accommodation at our award-winning development, Paragon. You are likely attending the University of West London, West Thames College or Imperial College. Read more about our Student Lets offer.

You live in a home managed by a co-op community. Your landlord is Notting Hill Housing Trust and you pay rent directly to the Co-op who manages the property on its behalf. You live in a socially rented home and are a member of the co-op community.