Resident Information

Safety In Your Home

We take your safety seriously in your home, your building and your community. Take a look at what we do and answers to key questions around general fire safety.

Supporting Our Residents

There are multiple types of support that you can access. Visit our support area to see which partners we work with and how you can access their services.

Home Ownership

If you would like more information related to your lease or find out how to staircase or sell, take a look at our area for homeowners.

Building Safety Terms

Key terms related to the safety, regulation, and management of residential buildings—especially high-rise or high-risk buildings.

A residential building over 18 metres or 7 storeys tall, with at least two homes. These buildings have extra safety rules under the Building Safety Act.

A UK law that improves how building safety is managed, especially in high-rise buildings. It introduces new roles, responsibilities, and safety checks.

A digital record of a building’s safety information, kept up to date throughout its life—from design to occupation.

The government body that oversees building safety in England. It ensures buildings are safe and that residents are heard.

Fire Safety Terms

Essential fire safety concepts, including how buildings are designed to prevent the spread of fire and ensure safe evacuation.

A fire safety design that divides a building into sections using fire-resistant walls and floors. This helps stop fire and smoke from spreading.

Safe routes that allow people to leave a building quickly in case of fire. These must be kept clear at all times.

A staircase enclosed in fire-resistant materials, providing a safe way to exit during a fire.

A special door that helps stop fire and smoke from spreading. It must be kept closed and not propped open.

A legal check of a building to identify fire hazards and ensure safety measures are in place.

A detailed check of the building’s outer walls (like cladding) to assess fire risk. Often required for high-rise buildings.

Common Acronyms

A quick reference to frequently used abbreviations in building and fire safety, with simple explanations.

Government guidance on fire safety in buildings.

The person legally responsible for fire safety in a building.

A form used to assess the fire risk of cladding and external walls.

A home shared by three or more unrelated people.

Key External Contacts

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Building Safety Regulator

Oversees the safety of high-rise residential buildings. It ensures building owners meet legal duties and helps residents raise unresolved safety concerns.
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Leasehold Advisory Service

Provides free advice on residential leasehold law. It is an independent body, and can provide initial advice and guidance on residential long leasehold (that is, a flat or house with a lease longer than 21 years) law. It also advises on fire safety to those leaseholders living in high-rise buildings.
RICS

Royal Institute of Chartered Surveyors (RICS)

Is the leading professional body for those working in the property sector. It has issued a number of guidance notes on the topic of building safety, particularly on the interpretation of how an EWS1 form should be issued and used. You'll also find a helpful FAQs on their website.
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Ministry for Housing, Community, and Local Government 

Has published a set of documents which sets out their Building Safety Programme, and details the work that is taking place, in conjunction with landlords and residents, to make sure that buildings are safe.