Support for families affected by coronavirus tragedy

We are deeply saddened to report that, as of today, 32 of our residents have died having been suspected of contracting Covid-19.

Our staff are providing any assistance they can and will continue to do so.

In this incredibly challenging time, we want to remind people of the importance of following the government guidelines on social distancing. Please also keep up to date with our coronavirus page where you can find information on how to contact us and how we can help with financial support.

If anyone in your household has any symptoms of Covid-19, please let your housing officer or PMO know so we can make a note on our system. This will help us notify any cleaning teams or repairs contractors that may need to access your home

Due to the unprecedented nature of this crisis, we sadly also have to prepare for the possibility that we may lose more residents in the coming days and weeks. If that happens we will continue to offer any help we can to family members, such as arranging safe access to collect belongings as soon as possible.

Kate Davies, chief executive of Notting Hill Genesis, said: “My deepest condolences go out to the families, friends and loved ones of those residents we have lost. We will provide whatever support we can at this tragic time.

“While this is a difficult time for everyone, I want to say thank you to our frontline staff whose commitment and dedication to their residents has been so evident over the past few weeks. They are among the true heroes of this period and everyone at NHG wants to pass on our gratitude and appreciation for the work they are doing.”