• Home
  • Residents
    • Coronavirus (Covid-19)
      • Support during Covid-19
    • My account
    • Your tenancy or lease
      • For tenants
      • For homeowners
      • Received a HomeBuy loan?
      • Lodgers and subtenants
      • Tenancy Fraud
    • Rent and service charge
      • Ways to pay
      • How are tenant rents set?
      • Credit for paying rent on time
      • Annual tenant rent reviews
      • Homeowner service charge
      • Tips for a lower service charge
    • Benefits and money advice
      • Budget and manage debt
    • Repairs and maintenance
      • Report a repair
      • Planned maintenance
      • Alterations and improvements
      • Safety in your home
      • Looking after your home
      • Save energy and pay less
      • Lettings standard
    • Moving home
      • Household Members scheme
    • Staircasing, buying and selling
      • Staircasing
      • Right to buy for tenants
      • Selling your home
      • Update on our building safety programme
    • Support services
      • Resources
    • Feeling safe in your community
      • Neighbour disputes
      • Anti-social behaviour
      • Domestic abuse
      • Safeguarding and abuse
      • Harassment
      • Identity fraud
    • Get involved
      • Local Scrutiny Panels
    • Our resident promise
  • Rent with us
    • General needs housing
    • Independent living for 55+
    • Temporary housing
    • Housing with flexible care and support
    • Private rent
    • SimpliCity
      • Community housing contact form
    • Find your commercial property
      • Royal Albert Wharf, London E16
      • 151 Green Lanes, London N13
      • Ashley Road, London N17
      • Reynard Mills, Windmill Road, London, TW8
      • Ground Unit, Kathleen Avenue, London, W3 0NG
      • Malham Road Industrial Estate, Malham Road SE23 1AH
    • Key worker and student accommodation
      • Central accommodation
      • Acorn Estate
      • Great Ormond Street
      • Hambledon Court
      • Southbank Place
      • Apply now
      • We have a great offer for new residents!
    • London Living Rent
  • Buy with us
  • Building homes
    • Development partnerships
    • Our frameworks
  • Communities
    • Elgin Close Resource Centre
    • Penfold Community Hub
    • Spaces for hire
      • Elgin Close Resource Centre
      • Conrad Court
      • Penfold Street
      • Cheviot Gardens
    • Support at home
    • Our charitable work
      • Resident art exhibition
      • London Marathon
      • Donate
    • Volunteering
      • Interested in volunteering?
    • Opportunities for you and your community
      • Offers for our Grahame Park customers
      • Young careers
      • Offers for our Woodberry Down customers
      • Enterprise Programme
      • Join our mailing list
  • About us
    • Our merger
      • What our proposed merger means for residents
      • Consultation and engagement
      • Your merger questions answered
    • Who we are
      • Current members of the Group
      • Regulators, trade bodies and other partners
      • Group Board
      • Executive Board
    • What we do
    • Our history
    • Our performance
    • Our vision and values
  • Contact Us
    • Our offices
    • Contact your officer
    • Make a complaint
    • Press and media
  • Jobs
    • Careers in care
    • Train with us
      • Construction Training Initiative (CTI)
    • Why work for us?
    • A guide to your application
    • Diversity and inclusion
      • Our staff networks
    • Candidate privacy notice
  • Business partners
    • Landlords and letting agents
    • Suppliers
  • Investors
  • News
    • News
      • Press releases
      • Resident news
      • Your stories
    • Blogs
      • Residents Voices Group blogs
    • Authors
      • Kate Davies
      • Stephen Bitti
  • Accessibility
  • Legal
  • Privacy policy
    • CCTV and Visual Recording Systems Policy
    • How we use your data to better communicate with you
  • Sitemap
  • Publications
    • Resident newspapers
      • Connections summer 2020
      • Connections winter 2019
      • Connections Autumn 2018
      • Connections Summer 2019
      • Connections January 2019
      • Connections October 2019
      • Connections March 2019
    • Guides and handbooks
      • General needs resident handbook
      • Homeowner's guide
      • Temporary housing tenant guide
      • Paragon student handbook
      • SimpliCity welcome pack
      • Home Contents Insurance
      • Stratford Halo - maintenance handbook
    • Financial statements
      • NHG Financial statements and annual report 2019 - 2020
      • NHG Financial statement and annual report 2018-19
      • NHG Financial report 2017-18
      • NHH Financial Statements 2017-18
      • 2017-18 Financial Statements - Genesis Housing Association
      • NHH Financial Statements 2016-17
      • 2016-17 Financial Statements - Genesis Housing Association
      • 2015-16 Financial statements
      • 2015-16 Financial Statements - Genesis Housing Association
      • 2014-15 Financial statements
      • 2014-15 Financial Statements - Genesis Housing Association
      • 2013-14 Financial statements
      • 2012-14 Financial Statements - Genesis Housing Association
      • 2012-13 Financial statements
      • 2012-13 Financial Statements - Genesis Housing Association
      • 2011-12 Financial statements
      • 2012 Financial Statements - Genesis Housing Association
      • 2010-11 Financial statements
      • 2011 Financial Statements - Genesis Housing Association
      • 2009-10 Financial statements
      • 2010 Financial Statements - Genesis Housing Association
    • Credit ratings
      • Notting Hill Genesis - 29 July 2020 - Fitch credit rating
      • Notting Hill Genesis - 25 June 2020 - S&P Global credit rating
      • 29 July 2019 - Fitch credit rating
      • 5 June 2019 - S&P Global's credit rating
      • Notting Hill Genesis 1 August 2018 - Fitch credit rating
      • Notting Hill Genesis 27 July 2018 - S&P Global's credit rating
      • Notting Hill Genesis 3 April 2018 - S&P Global's credit rating
    • Key policies
      • Compensation and goodwill gestures policy
      • Anti-social behaviour policy
      • Slavery and human trafficking statement
      • Tenancy policy
      • Domestic abuse policy
      • Complaints and compliments policy
      • Anti-bribery, gifts and hospitality policy
      • Resident involvement rewards and recognition policy
    • Annual Standards Report
      • Notting Hill Genesis annual standards report 2020 - PDF version
    • Value for money
      • NHG Value for money strategy 2019-24
    • Our corporate strategy
      • Our corporate strategy 2019-24
    • Pay gap reports
    • Covid-19 risk assessments
      • Working safely during coronavirus (COVID-19) – Construction and other outdoor work
      • Working safely during coronavirus (COVID-19) - Offices and contact centres
      • Working safely during coronavirus (COVID-19) - Other peoples homes
      • Working safely during coronavirus (COVID-19) - Vehicles
  • Welcome to Peckham Place
  • Information for Paragon residents
    • Information for everyone
    • Homeowners (leaseholders)
    • Renting from Notting Hill Genesis
    • Renting from another landlord
  • Welcome to The Wardian Arrowhead Quay
  • Welcome to The Kiln Works
  • Welcome to Heron Quarter