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Resident Support Services

As a NHG resident you can benefit from our partnerships with local support agencies who can help you with many areas of your life from money and jobs to health and wellbeing.

Select a borough location and the type of service that you need in the filter boxes on the left. Then select a service from the list.

To apply, you can send your details to the partner who will then contact you to arrange the next steps.

If you would like to receive updates about our partner employment, training and project opportunities, please join our mailing list

Pocket Power
    • Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Essex, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hertfordshire, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Outside of London, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster
  • Energy and utility support

Pocket Power empowers people on lower incomes to apply for discounts and switch to cheaper providers for their household bills like energy, broadband, phone and water. Residents referred to the service will be booked in for a 1-2-1 phone appointment to go through their situation.

Energy and utility support
South London Healthy Homes
    • Bexley, Bromley, Greenwich, Kingston upon Thames, Lambeth, Lewisham, Merton, Richmond upon Thames, Southwark, Sutton, Wandsworth
  • Energy and utility support

South London Healthy Homes provide help for vulnerable residents to stay warm and healthy. 

We can provide a support package to help vulnerable residents stay warm and healthy during the colder months.

Keeping warm over the winter months can help prevent colds, flu or more serious health conditions such as heart attacks, strokes, pneumonia and depression which affect more vulnerable people. South London Healthy Homes can offer free help to anyone living in South London who is:

  • over 65
  • on a low income
  • has a long term health conditions or disability

Our South London Healthy Homes programme provides support packages to those most in need. A referral to the scheme provides people with a free winter home, financial and health support package including: 

  • Energy efficiency advice
  • Install energy saving devices
  • Support home improvement grant applications
  • offer impartial advice that will help you heat your home for less
  • connect you to other sources of help
Energy and utility support
Camden Wish Plus
  • Camden
  • Budgeting, Grants and goods, Energy and utility support

The WISH+ referral hub is a way for Camden residents to get access to a range of Warmth, Income, Safety and Health services. You don’t need to know all the services available through WISH+ to refer, just that the individual you are referring might need some support to improve their health and wellbeing. WISH+ does not provide any services itself, but puts people in touch with the services they need after discussing these with them first. Some services do have eligibility criteria so are not available to all. You do need the consent of the resident to make a referral to WISH+ so that we can call them to discuss their needs.

Budgeting Grants and goods Energy and utility support
Warm Homes Essex
  • Essex
  • Energy and utility support

Warm Homes project  is an income maximisation project delivered by Essex Citizens Advice Bureau. The project  is available for anyone who is struggling to pay their energy bills, especially if you are:

    • On a low income
    • Have high fuel costs
    • Over 65
    • Have a disability or are a carer
    • Families with young children
    • Pregnant

Even if you don't fall into any of the categories above, we may still be able to help you to:

    • maximise your income
    • help you manage fuel debt
    • install extra measures like insulation or boiler repairs
    • change the way you use energy to save money
    • switch suppliers to a get a better deal

Areas Covered: Basildon, Billericay, Brentwood, Castle Point, Chelmsford, Harlow (including Epping), Maldon, Rayleigh, Uttlesford (which encompasses Bishops Stortford, Dunmow and Saffron Walden), Wickford.

Services offered: Energy Advice, fuel debt advice, income maximisation (benefit checks)

Energy and utility support
Green Doctors - London
    • Barnet, Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Kensington and Chelsea, Westminster
  • Energy and utility support, Debt advice

Green Doctors London

We are a charity who helps residents save money, stay warm, and improve energy efficiency in their homes. Due to the Covid-19 pandemic, we've stopped visiting homes, but you can now access our services online and on the phone.
UPDATE: We have reduced the number of boroughs we are able to provide support in. Please check the borough listing to see if your borough is within our current service remit.
Energy and utility support Debt advice
Clement James Information, Advice & Guidance
  • Hammersmith and Fulham, Kensington and Chelsea, Westminster
    • Communities, Homelessness advice, Legal advice, Budgeting, Grants and goods, Energy and utility support, Debt advice

If you need support with day to day issues and want to feel more in control of things we can support you with solving your problems. Whether you need help to manage your bills, change schools or apply for benefits – we are here to help you to make positive changes in your life and take steps towards achieving your goals.

We have helped previous clients to resolve problems around housing, education, benefits, finance, relationships and much more. If we are unable to help you, we usually know someone who is.

Services are delivered from our offices near Latimar road is open to anyone who can access or office.

Communities Homelessness advice Legal advice Budgeting Grants and goods Energy and utility support Debt advice
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