Resident Support Services
As a NHG resident you can benefit from our partnerships with local support agencies who can help you with many areas of your life from money and jobs to health and wellbeing.
Select a borough location and the type of service that you need in the filter boxes on the left. Then select a service from the list.
To apply, you can send your details to the partner who will then contact you to arrange the next steps.
If you would like to receive updates about our partner employment, training and project opportunities, please join our mailing list.
Register your interest in our upcoming e-financial wellbeing sessions. You can attend one, two or all three, please just indicate which you are interested in and we will be in touch with more information.
These wellbeing sessions are being delivered on a non-advice basis by our active partner London Plus Credit Union.
Session 1 - 20th May
Understanding your Credit Rating
This session will delve into what a lender can see and how they make credit decisions based on many aspects of your life. It will give you tips on improving your credit rating and highlight how you can take control of your credit score.
Session 2 - 22nd June
Responsible borrowing-Good Vs Bad Debt
This session will offer tips on making the right choices when it comes to borrowing. It will highlight the difference between good vs bad debt and the potential consequences of the decisions you make.
Session 3 - 14th July
Developing good savings habits
This session will look at how to start building financial resilience through regular savings. It will concentrate on protecting you against unexpected financial shocks or maybe meet the costs of Kids Holidays, School uniforms or Christmas.
If you need support with day to day issues and want to feel more in control of things we can support you with solving your problems. Whether you need help to manage your bills, change schools or apply for benefits – we are here to help you to make positive changes in your life and take steps towards achieving your goals.
We have helped previous clients to resolve problems around housing, education, benefits, finance, relationships and much more. If we are unable to help you, we usually know someone who is.
Services are delivered from our offices near Latimar road is open to anyone who can access or office.
Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Including support with gathering evidence needed for the claim, checking entitlements and demonstrating immigration status.
The service is delivered through local CABs, but there’s also a national phone number and a webchat available.
London Plus Credit Union is a financial co-operative which provides savings, responsible lending and a range of services to its members, including financial resilience courses to help people build good financial hygiene. It is owned and controlled by the members. Open to all NHG residents wherever they live, get in touch to find out about what services are available to you.
Debt Free London offers free, face to face debt advice across London. They do this through partner organisations who provide expert advisors tackling all types of money worries from rent arrears to catalogue debt. Help to prioritise bills & debts, helping to write letters and advocating on people's behalf.
Designated phone number for Notting Hill Genesis residents: 0800 8085702
Age UK can provide a wide range of support for older people. Including money advice, health and wellbeing classes and information, support with work and learning and dementia. Each Age UK is local with different contacts and projects, in K&C we have a partnership to support Dementia anmd hoarding, check out the website or email Kathy to find out more.
