Resident Support Services
As a NHG resident you can benefit from our partnerships with local support agencies who can help you with many areas of your life from money and jobs to health and wellbeing.
Select a borough location and the type of service that you need in the filter boxes on the left. Then select a service from the list.
To apply, you can send your details to the partner who will then contact you to arrange the next steps.
If you would like to receive updates about our partner employment, training and project opportunities, please join our mailing list.
South London Healthy Homes provide help for vulnerable residents to stay warm and healthy.
We can provide a support package to help vulnerable residents stay warm and healthy during the colder months.
Keeping warm over the winter months can help prevent colds, flu or more serious health conditions such as heart attacks, strokes, pneumonia and depression which affect more vulnerable people. South London Healthy Homes can offer free help to anyone living in South London who is:
- over 65
- on a low income
- has a long term health conditions or disability
Our South London Healthy Homes programme provides support packages to those most in need. A referral to the scheme provides people with a free winter home, financial and health support package including:
- Energy efficiency advice
- Install energy saving devices
- Support home improvement grant applications
- offer impartial advice that will help you heat your home for less
- connect you to other sources of help
The WISH+ referral hub is a way for Camden residents to get access to a range of Warmth, Income, Safety and Health services. You don’t need to know all the services available through WISH+ to refer, just that the individual you are referring might need some support to improve their health and wellbeing. WISH+ does not provide any services itself, but puts people in touch with the services they need after discussing these with them first. Some services do have eligibility criteria so are not available to all. You do need the consent of the resident to make a referral to WISH+ so that we can call them to discuss their needs.
*Must be completed by a Housing Officer*
The Money House (TMH) helps young people in, or about to move into housing, manage their money and remain independent.
Participants gain practical financial and digital skills to pay their rent, bills and living costs whilst making informed choices about their future. Attendees can receive a Level 1 award in Money Management from ABC’s Entry Into Work Employability Module.
Sessions take place in a fully kitted out flat, not a classroom. It looks and feels like a typical flat that young people would aspire to live in when they get their own tenancy. Our experts help them become more confident about money and living on their own by providing real-life skills in a unique setting that brings financial education to life and helps prevent homelessness.
At TMH there are no lectures. Interactive games and activities involve young people in every aspect of their learning. Our Education Officers are young, trained, tested and enthusiastic, and it shows in the feedback we get from all the young people who attend.
A virtual version is also available
Green Doctors assist residents to better get control of their energy usage, get on top of utility bills including utility debts, in order to live in warmer homes and have a better quality of life.
• Look at funding to improve home energy efficiency i.e. insulation, new boilers
• Switching energy companies
• Energy awareness advice for residents themselves
• Help to pay off debts by applying to grants or setting up payment plans
• Onward referrals i.e. Anglian Water Priority Services Team
• Free installation of energy saving measures
o LED light bulbs
o Draught proofing
o Radiator panels
o Letter flap and door brushes
o Hot water bottles
o Water saving shower heads
Areas we cover for telephone consultations: whole of Essex.
Areas we cover for in-home consultations: Colchester, Chelmsford, Harlow, Braintree, Ipswich, Witham, Hadleigh, Halstead, Tiptree, Brightlingsea, Clacton-on-Sea as well as surrounding areas.
Register your interest in our upcoming e-financial wellbeing sessions. You can attend one, two or all three, please just indicate which you are interested in and we will be in touch with more information.
These wellbeing sessions are being delivered on a non-advice basis by our active partner London Plus Credit Union.
Session 2 - 22nd June
Responsible borrowing-Good Vs Bad Debt
This session will offer tips on making the right choices when it comes to borrowing. It will highlight the difference between good vs bad debt and the potential consequences of the decisions you make.
Session 3 - 14th July
Developing good savings habits
This session will look at how to start building financial resilience through regular savings. It will concentrate on protecting you against unexpected financial shocks or maybe meet the costs of Kids Holidays, School uniforms or Christmas.
Little Village run a baby bank providing Kit and cloth packs to expectant mothers and families with children under 5 who live in one of the boroughs listed below:
- Brent, Barnet, Bromley, Camden, City of Westminster, City of London, Croydon, Greenwich, Haringey, Hackney, Hammersmith and Fulham, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Merton, Lewisham, Richmond upon Thames, Southwark, Sutton, Tower Hamlets and Wandsworth.
We will do our best to respond to referrals within four weeks, but, it could take up to 6.