Heating and hot water repairs

The cold weather means we’re taking lots of calls to request repairs for heating and hot water. Please bear with us if you have to wait for us to answer your call.

For heating and hot water issues, you can also request repairs directly with the relevant contractor:

Swale
Heating portal
https://customerportal.swaleheating.com/

Heating live chat
https://www.swaleheating.com/customer-services-chat/

Heating text line
07984 351 760

Heating call centre
01795 477 098

BSW
Heating portal
https://portal.bsw-heating.com/

Call centre
020 8763 5300

Liberty Gas
Live chat
https://www.liberty-group.co.uk/

Call centre
033 0995 8007

Watret