Extra care housing is mainly for older people, but not exclusively. Residents come to us through direct referrals from local authority social services teams.

We generally offer self-contained one and two-bedroom flats within our buildings, although there are a few exceptions to this. Each flat has a living room, kitchen and shower room and is fitted with an alarm system, so residents can contact staff in an emergency.

Residents have access to shared community facilities, such as dining areas, activity rooms, hairdressing facilities, shared gardens and treatment rooms which are used for activities like massage or chiropody. Some of our extra care schemes are also located near to community centres.

On-site care services are available 24 hours a day, 365 days of the year. Each resident has a support worker and a written support plan.

The level of care we provide to each resident is flexible and depends on each individual's requirements and preferences, as well as their personal funding package.

We provide on-site catering and dining facilities. In some of our buildings, these facilities are also open to the public.

Residents have the opportunity to participate in a range of activities, which may include barbecues and parties, arts and crafts, tai chi, yoga, gardening, trips and outings and resident meetings.