Last updated: 30/10/2020 at 12.24pm
We’re aware that you have only recently moved into your new room and are having to deal with a whole new experience against the backdrop of a pandemic. In addition, some of you have tested positive for Covid-19 or are self-isolating, which can only add to the stress of the situation. We want to reassure you that we are committed to ensuring you have the necessary support to help you manage this unexpected outcome.
We're working with the University of West London to identify alternative accommodation for you for the remainder of the academic year. This will be available for you to move in to over the next few days. We will also provide a food and travel allowance. We will need to move you in phases to ensure we comply with Covid-19 guidance and reduce risk. Our dedicated onsite staff will help you to manage that.
Thank you to those who attended the Zoom briefing sessions last week. The calls were hosted by Katie Bond, our group director of sales and building safety, who is in overall charge of this project and Andy Mackay, our director of building safety. A member of our student lets team was also on the call.
The sessions included details on building safety issues and your rehousing options, as well as the process for moving you to your new rooms in strict accordance with Covid-19 guidelines.
Our student lets team are available to discuss details for your specific circumstances.