We’ve set up a new round of regional forums during March which all residents are welcome to attend. As before, the forums will take place online so you can participate safely from home via Microsoft Teams (instructions are below). The meetings will enable us to keep you informed about services during the Covid-19 pandemic and you’ll be able to ask your local housing staff any questions you may have about the services you’re receiving. Questions will be moderated by staff. If you have any specific queries related to your property, do please contact your housing officer or visit your My Account portal in the first instance .
You can find the questions and answers from the last round of the meetings in the local forums tab on this page.
North region virtual forum
If you’re a resident in the North region - which includes Brent, Barnet and Haringey, the forum is on Tuesday 2 March at 6-7:30pm via Microsoft Teams. Click this link at the time of meeting to join.
East region virtual forum
For residents in the East including Newham and Tower Hamlets, the forum is on Tuesday 9 March at 6-7:30pm via Microsoft Teams. To join, please click this link at the time of the meeting.
South region virtual forum
For South region residents which includes Lambeth and Southwark, the meeting is on Tuesday 16 March at 6-7:30pm via Microsoft Teams. To join, please click this link at the time of the meeting.
West region virtual forum
For West region which includes Hammersmith and Fulham, Kensington and Chelsea, the meeting is on Tuesday 23 March at 6-7:30pm via Microsoft Teams. To join, please click this link at the time of the meeting.
Look out for an email with an invitation to join which will be sent to all residents nearer the time. There is no need to RSVP. Just open the relevant link at the start time.
Unsure which of our housing regions your home is in? Find out from the list below the map on this page.
Please note you will not need an account to join the forum but you may find it difficult to interact if using a mobile device. We recommend that you use a computer, laptop or a tablet to be able to participate fully.
How to join via Microsoft Teams
Step 1:
You can access the event without any additional software, but for the best experience we recommend downloading Microsoft Teams for free.
Step 2:
If you do not download MS Teams you will be given the option to 'watch on the web'. This works well on desktop/laptop computers but we recommend downloading the app if using a mobile device (phone/tablet).
Step 3:
When joining the event you can choose to join as a guest/anonymously or sign in. Please note that if you do not sign in with your name, we will not be able to follow up any questions after the event.
Step 4a:
You can ask your questions using the questions and answers function by typing in and submitting your question. On a desktop/laptop this is in the top right corner and will appear as a sidebar in the window.
Step 4b:
On a phone/tablet using the app the button will appear the top right corner. 
Clicking to submit a question will take you to a new screen, you can hit back to return to the video feed after submitting your question.
We look forward to seeing you there.