All Paragon residents safely moved off site

All residents from Notting Hill Genesis’s Paragon estate in Brentford, west London, have been supported to move safely out of their homes and into alternative accommodation to ensure their safety.

The move, which residents were told about on 19 October, followed expert advice provided by our consultants. That advice recommended that moving everyone off the site was the best approach to guarantee everyone’s safety.

Students from Paragon were given a choice of alternative student accommodation for the remainder of the academic year, either in the local area or a short and direct commute away. A few chose to make their own arrangements.

Leaseholders and those who rent either from Notting Hill Genesis or a private landlord are staying in local hotels at our expense for now, unless they have chosen to make their own temporary arrangements. All have a named caseworker who is working with them to identify longer-term accommodation options and support them to move and settle into new homes as quickly as possible. They are also receiving financial support and access to a confidential counselling service for up to 12 months.

Now that the buildings are empty, work will start on a comprehensive building and fire safety review to fully understand the extent of the issues raised recently by our experts, as well as the separate long-standing issues that have come to light over time. This will include ongoing discussions with Berkeley Group plc, whose Berkeley First division constructed the Paragon complex in 2006.

We would like to thank all our residents at Paragon for their patience, co-operation and understanding in moving out of their homes so swiftly.

We are genuinely sorry that we have had to disrupt their lives in this way. Asking everyone to move was not a decision we took lightly, but resident safety is our priority and moving them all was the only way to ensure that.

We will continue to work with our leaseholders and renters to find suitable longer-term homes for them all as soon as possible.