Join a service improvement project

Throughout the year residents will have the opportunity to get involved in task and finish projects to scrutinise different services we provide.

Task and finish projects may run for any time between 6 months to 2 years looking at areas such as our work on sustainability or damp and mould. We also offer residents the chance to take part in appointing some of our contractors which involve scoring and moderating tender submissions and meeting potential suppliers.

To find out more about any of these groups, any availability to join or recruitment opportunities, please get in touch below.

Involvement recognition

We welcome resident involvement and reward contributions through yearly prize draws, events, vouchers and more. Read our Resident Involvement Reward and Recognition policy for full details on how we recognise resident engagement.

Man and a woman at a resident involvement meeting.

Ways to get involved

A group of residents standing on a street.

Improve your community

From forming a Residents’ Association to taking part in an estate inspection or rating the quality of your cleaning and gardening contractors, or if you live in a street property, there are many ways in which you can give feedback and improve your community and neighbourhoods.

View Improve your community

Two women chat at the resident scrutiny panel.

Take part in short consultations

Residents can also take part in one-off activities. This is a flexible opportunity for residents to have their say and help improve services without necessarily committing to attending regular meetings. Often this can be done remotely over email, by survey or for those without access to digital services, we can work with individuals to support them to get involved.

View Take part in short consultations